From: James X.
Featherlite
I was reading the feedbacks and I guess my only true question is: if you know that the quailty of your product is below the average, and peoples money is harder to come by in this economy, then why don’t you up your quality to make it worth the 60 dollars (that’s a days pay for some) that you are having people myself included paying for inferior product. In your defense your not the only company doing this. I have had to buy 2 of this weedeaters in the last year because it doesn’t hold up. It will not start. Word of mouth advertising good or bad last forever.
Answer:
Hi James,
if your read the privacy policy than you surely know this website is not responsible for the quality of products. It’s all about feedbacks related to trimmers and consumers words: good or bad, so thank you for your time and reply- it will help someone to think twice before buying.
From: Paul F.
Subject: Weedeater SST25
Hi, I had called a weed eater rep about the SST25 I had just bought and was told that the trimmer head should stop when machine was throttled down. Mine didn’t do this so I brought it back and got a new machine but the head still spins quite fast at idle. Is this normal? Paul
Answer:
Hi Paul,
it’s not normal, but you can fix it by adjusting the carburetor. Since the carburetor controls the spinning speed of trimmer while idle, screwing/unscrewing a tiny screw on it will change the weedeater’s speed. Carburetor is usually located near the air filter or muffler.
SST25 runs on choke
From: Donald S.
I am making a request for another reply for a SST25. I have changed fuel lines and filter. Cleaned carb and plug. It will run on choke a short time but stalls. Trimmer acts like its running out of gas. I see fuel in primer bulb. Is this more clear on my problem?
Answer:
Hi Donald,
I’m not a mechanic, but I’ll try to help. The most common problem for trimmers that won’t stay running is a fuel line. Since you have changed it, check is it plugged correctly and does it suck the air causing trimmer to stop. One more thing that’s possible cause of problem: exhaust screen (spark arrestor precisely) may become clogged. You should also check are your new filters blocked and is the spark plug wet. Hope this will work for you!
Featherlite FL20 15″ cut
From: Linda
I bought a weedeater Featherlite year before last mid-season. I needed something light weight. Did everything by the book. It ran ok that year, the next year, it wouldn’t crank. Had to put it into repair shop. $45.00 repair bill. I used it half a year due to getting it back mid-season. Ran OK. Went to crank it this year…guess what? It wouldn’t crank…same problem. I am not going to pay another $45.00 repair bill for a $89.00 weedeater. I am very disappointed in this product. I always thought I could count on a Weedeater, but I found out I can’t. I am a widowed lady with limited income. This is been a very hard thing for me to swallow. I really expected more from Weedeater. I am so disappointed. I would like a refund of this product so I can have the money to buy one that will work. Or you can replace it with one that will work. I just can’t afford to loose this money on a faulty product. I trusted your company. Now, let’s see what you are made of.
Answer:
Hello Linda,
I’m so sorry but I can’t help you, the website is not an official to complain. This website has informational purpose and contains objective information obtained from reviews. We disclaim from any responsibility related to product’s quality (our privacy policy). As it’s written on homepage: Reviews are ambivalent. Generally, people are satisfied with lawn trimmers because of an economical purchase that simultaneously has acceptable quality, while some believe that the device is not worth buying. Again, my deep apologies but I cannot do anything about your problem.
Weedeater Featherlite
From: Michele K.
My father has a weedeater Featherlite and he needs a new spring for it. I saw here on your website you have all the parts listed but couldn’t find where I could purchase one. Sears online and in the store, were not helpful. I don’t think it should be so difficult to find a spring. Please let me know where I can get one. Thank you.
Answer:
Hello Michele,
yes- it’s not so difficult to find a part, but you should write your product’s model name. Otherwise, it is not possible. Please let us know which product do you own so we could help you!
SST25
From: Donald S.
I’m having problems getting started and keeping running SST25- new fuel lines, new filter, have a mechanic who needs information on carb screws, settings etc. He doesn’t work on this brand.
Answer:
Hi Donald,
sorry but your question was incomprehensible, I’ve added commas to make it more clear. I hope I hit the point- it’s very difficult to make a quality reply to unclear and ambiguous questions, but I’ll give my best. If you need new fuel line for your SST25 trimmer, there are two parts: Kit-Fuel Line (Small), number 530069247 and Kit-Fuel Line (Large) part number 530069216. When speaking about new filters: Foam-Air Filter is numbered 530057781 and Assy-Fuel Tank (including filter, lines and fuel cap) is part 545104103. What kind of information do you need about carb screws? The carb consists of few parts, you get those screws altogether with each part requiring them. The settings are available in the operating manual.
Weed Eater Featherlite FL21
From: Jeff H.
I have a weed eater Featherlite FL21. I have looked in the parts I can not find any thing on that model, and I need the drive cable.
Answer:
Hi Jeff,
can you please be more specific, the only part containing word ‘cable’ on FL21 parts list is ‘Assy Throttle Cable’ with serial 530071548. It’s number 4 on this picture. If not, please contact again and write down exactly the name of a part you are looking for (by its name, or number on that picture).
