FL25C Trimmer Head Smoking and Not Rotating

We have a FL25C trimmer that we bought Fall 2013 and used maybe twice. We were using it on 3/10/13 and the line attachment melted at the base of the shaft. I have photos I can send via email if you like. We have bought these trimmers over the past several years with no problem other than just wearing them out. I called customer service and they suggested I take it to a service center, but they could not find one in Asheboro, NC 27205 the closest was in Archdale, which is 20+ miles away and she felt this was strange that there were none closer. Can you offer more help for a solution?

Hello Wendy,

Weedeaterfeatherlite.com is not the official website of the weedeater brand. We are an information only website.

I have come across this problem before. The issue is the rotating cutter head is no longer rotating, although the inner mechanical drive shaft is. This causes much friction causing the head to melt.

If you or a friend is mechanically minded then follow our how to guide on how to fix the problem (link below).

How To fix a non-Rotating Trimmer Head

If you cannot fix it yourself then unfortunately it would be cheaper to replace the whole trimmer. Or if you have warranty with the place of purchase then I would recommend returning it.

Hope this helps.

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